Thank you for shopping with Eternal Dharma. We specialize in unique, authentic antique and vintage items—each with its own history and character. Because of the nature of our merchandise, please review our refund and return policy carefully before making a purchase.

 

1. All Sales Are Final Due to the one-of-a-kind nature of our antiques and vintage pieces, all sales are final. We do not offer refunds or exchanges except in specific limited circumstances outlined below.

 

2. Item Descriptions & Condition

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We take great care to provide accurate descriptions and photos for every item on www.eternaldharma.ca. Each listing includes details about age, condition, provenance (where known), and visible wear. All items are sold “as is”.

Please review this information carefully and contact us with questions before purchasing.

 

3. Returns Only for Misrepresentation

 

We will consider a return only if the item you received is significantly different from its description on our website. To qualify:• You must contact us within 3 business days of delivery.• You must provide clear photographic evidence of the issue.• The item must be returned in the same condition in which it was received, with all original packaging. If approved, refunds will be issued to the original payment method.

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4. Damaged Items

 

If an item arrives damaged:• Contact us within 3 business days of delivery.• Provide photos of the damage and packaging.• We will work with you to resolve the issue promptly, including refunds or exchanges when appropriate.

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5. Shipping & Return Costs

 

Unless the return is due to our error (e.g., wrong or misdescribed item), return shipping costs are the customer’s responsibility.• We strongly recommend purchasing insurance for returned items, as Eternal Dharma is not responsible for items lost or damaged in transit.

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Refund & Shipping 

Policy

Eternal Dharma Handmade Jewelry

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Thank you for shopping with us! Here at Eternal Dharma, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, please review our refund policy below.

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1. Eligibility for Refunds

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To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition that you received it.

• It must be returned in its original packaging.

• The refund request must be made within 30 days of the purchase date.

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2. Non-Refundable Items

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Certain items are non-refundable, including:

• Gift cards

• Items marked as final sale

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3. Refund Process

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To initiate a refund:

• Contact our customer service team at www.eternaldharma.ca with your order number and reason for the return.

• We will provide you with a return shipping label (if applicable) and instructions for returning the item.

• Once we receive the returned item, we will process your refund to the original payment method within 7-10 business days.

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4. Shipping Costs

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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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5. Exchanges

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If you would like to exchange an item for a different size or color, please follow the refund process to return the original item, and then place a new order for the desired item.

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6. Contact Us

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If you have any questions regarding our refund policy, please contact us at www.eternaldharma.ca.